Legal
Privacy policy
Plain English: what we collect, why, and what you can ask us to do with it.
Last updated: 20 October 2026
Who we are
Pixel Ranch is a trade name of 1456923 BC Limited, a British Columbia company ("we", "us"). This policy covers pixel-ranch.com and pixel-ranch.ca. Questions or requests: hello@pixel-ranch.com or 250-938-7388.
What we collect
- What you send us. When you use our quote form, we receive what you type: your name, email, phone, business name, current website, what you need, budget, message, the demo you came from and the design look you came from.
- Visit statistics. We use Cloudflare Web Analytics to count visits. It doesn't use cookies and doesn't identify you or follow you to other sites.
- Security checks. Our forms use Cloudflare Turnstile to stop spam, and our servers keep standard technical logs (such as IP address and browser type) to keep the sites secure.
We don't use advertising cookies or tracking pixels on this site, and we don't sell your information.
Why we use it
To reply to you, prepare quotes, provide the services you buy from us, keep our sites secure, and meet our legal and accounting obligations.
Who we share it with
Only the service providers that help us run the business, such as our hosting, email, security and payment providers (for example Cloudflare, Google and Stripe). They may store information in Canada, the United States or elsewhere, and it may be subject to the laws of those places. We don't share it with anyone else unless the law requires it.
How long we keep it
Form messages are deleted from our website system after 90 days. Messages and records of work we do for you are kept in our email and accounts for as long as we need them for the business relationship and for tax and legal reasons.
Your choices
You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it where we're allowed to. Email us and we'll respond within 30 days. If you're not satisfied, you can contact the Office of the Information and Privacy Commissioner for British Columbia.
Changes
If we change this policy, we'll update the date at the top of this page.
See also our terms of service.